Identify your Valve or Cartridge

We can help identify your tap or shower part: just send us a photograph of the part you need along with measurements in millimetres and as much information as you can provide using the form below. Please note: we cannot rely on a photo next to a measuring tape as we cannot accurately read the measurements. Please enter the actual dimensions in the "Measurements & Additional Information" box. We've put together a handy guide to help you with what information to look for!

A member of our experienced sales team will quickly help you identify the part and guide you to the correct replacement.

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Upload Part Image
Please refer to the graphic below to help us guide you towards the right part.
Please send us the measurements in mm and any other information you may think is helpful.
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Please add the two numbers


Quarter Turn Valve

Please email us a photo as shown and the following information:

  1. Number of teeth on spline
  2. Total length in mm
  3. Diameter of middle thread
  4. Diameter of the base

 

Compression (washer) valve

Please email us a photo as shown and the following information:

  1. Number of teeth on spline
  2. Minimum length in mm
  3. Diameter of middle thread
  4. Diameter of black washer

 

Plastic cartridge

Please email us a photo as shown and the following information:

  1. Main body diameter
  2. Total length in mm

 

Thermostatic shower cartridge

Please email us a photo as shown and the following information:

  1. Total length in mm
  2. Distance between each black ‘o’ ring
  3. Diameter of the ‘o’ ring
  4. Please confirm if the cartridge is push or screw fit?

< Download a printable guide here

Spare quarter turn valves  spare ceramic disk cartridges  Spare thermostatic shower cartridges